Ways to Pay Your Rent
1 By Direct Debit
This is the most efficient and convenient way to pay your account - no cheques to write, no cash to handle, no postage or queuing.
Payments are collected from your Bank of Building Society account on or just after the fifteenth of the month.
You are free to cancel at any time and we will let you know at least 14 days in advance of any changes, giving you total control over the amounts collected.
Your interests are fully protected by the Direct Debit guarantee. You are guaranteed an immediate refund in the unlikely event of an error.
Banks and Building Societies may not accept Direct Debit instructions from some types of account. If in doubt, please contact your Bank or Building Society.
Please ring 01245 613017 for a Direct Debit form.
2 Using this website
You can make payments using the BillPay website. Please have your debit or credit card details and rent reference ready. The BillPay website will guide you through the process. If you have any problems, contact CHP's Income Management team on 01245 613017.
3 By regular standing order, at your bank or building society, or internet banking
Arrangements to pay using these three methods are made between you and your bank or building society. You must provide them with the following details:
- Name of who you wish to pay: Chelmer Housing Partnership Ltd
- Bank details: National Westminster Bank, P.O. Box 12, 6 High Street, Chelmsford
- Sort Code: 60 05 13
- Account: 20889348
- Reference: Your rent reference number which can be found on the bottom right-hand corner of your swipecard.
4 By post to Prospect House
Post a cheque made payable to 'Chelmer Housing Partnership' with the remittance advice from the bottom of your invoice to:
Chelmer Housing Partnership
Prospect House
West Hanningfield Road
Great Baddow
Chelmsford
Essex
CM2 8HN
Please put your rent reference number on the back of the cheque.
5 Using a payment swipecard
A swipecard allows you to make payments at any Post Office or Paypoint. You can pay by cheque made payable to 'The Post Office Ltd' at any Post Office, or with cash at any Post Office or PayPoint.
6 By debit or credit card (Minimum payment £10.00)
Telephone the Income Management Team on 01245 613017
Visit Atholl House, Duke Street, Chelmsford (CHP's town centre office.)
Opening hours - Monday to Thursday 8:45 to 4:45, Friday 8:45 to 4:15.
There are no facilities at Atholl House to accept payment by any other method.
Telephone the Income Management Team on 01245 613017 for further information, or to request a Direct Debit form or payment card.
Please make sure that the payment method you choose reaches us in advance or on the due date. Please remember that payments can take up to 5 days to reach your account.
